Last Updated: October 27, 2025

At GALMMOR, we aim to provide a smooth and transparent shopping experience.
This Cancellation Policy explains how you can cancel your order placed through https://www.galmmor.com.

1. Order Cancellation by Customer

• You can cancel your order only before it is shipped.

• Once your order is dispatched, it cannot be cancelled or modified.

• To cancel your order, please contact us immediately at care@galmmor.com or call us at +91-8879074831 with your order number.

• If the order is eligible for cancellation, the refund (if applicable) will be processed within 7 working days to your original payment method via Razorpay.

2. Orders Already Shipped

• Once your order is shipped, cancellation is not allowed.

• In case you no longer want the product, please refuse delivery at the time of arrival. Once the courier returns the parcel to us, we will initiate a refund after deducting the two-way shipping charges.

3. Cancellation by GALMMOR

We reserve the right to cancel an order in certain cases, including but not limited to:

• Product out of stock or discontinued

• Pricing or typographical error

• Payment not received or declined by Razorpay

• Suspicious or fraudulent transaction detected

In such cases, you will be notified via email or phone, and a full refund will be processed within 7–10 working days.

4. Refund Timeline

• Refunds for cancelled orders will be credited to the original payment source (credit/debit card, UPI, wallet, or net banking) used at checkout.

• Refunds are processed through Razorpay’s secure system within 7–10 business days, depending on your bank’s policies.

5. Contact Us

If you wish to cancel an order or have questions about our cancellation process, please contact:

GALMMOR
📧 Email: care@galmmor.com
📞 Phone: +91-9967918018
🌐 Website: https://www.galmmor.com

✅ Compliant With:

• Consumer Protection (E-Commerce) Rules, 2020

• Information Technology Act, 2000

• Razorpay Merchant Terms & Refund Guidelines